Terms & Conditions

Booking fee

Please note that less than 7 days notice will forfeit your booking fee.

Please note that cancelling/no shows less than 48 hours will result in forfeiting 50% of your treatment price. 

If you are more than 15 minutes late please be aware you may lose your appointment slot and booking fee.

Regular no-shows or lateness will be blocked from future bookings.

Covid and illness

If you or anyone around you is unwell, whether it is Covid or another illness. Please do not turn up to your appointment. Let us know and we can reschedule you.

Do not book in for a treatment 2 weeks before your Covid Vaccine or 3 weeks after your Covid Vaccine. If you are already booked in around this time frame, please reschedule.